Return Policy
At TKlamp, we stand behind the quality of our professional lighting testing equipment. We want you to be completely satisfied with your purchase. If you're not, we offer a straightforward return policy.
You have 14 calendar days from the date you receive your product to initiate a return. To be eligible for a return, your item must be in the original packaging with all accessories.
This return policy applies ONLY to purchases made directly from:
- TKlamp official website
- TKlamp official channels (email or text orders placed directly with TKlamp)
If you purchased your TKlamp product from an authorized distributor or retailer, you cannot return the product through our website.Please contact the distributor or retailer where you made your purchase to inquire about their specific return policy.
Start a Return
To start a return, please email us at info@tklamp.co with your order number and reason for return. We'll provide you with a Return Merchandise Authorization (RMA) number and return instructions within 2 business days.
Customer is responsible for return shipping costs unless the product arrived damaged or is defective due to manufacturing defect.